APDesign Information Technology Services

Faculty, staff, and students are welcome to stop by with questions or to report urgent issues affecting classrooms, studios, networking, or other college technology.

For routine IT support, all service requests and incidents should be submitted through the APDesign IT ticket system. Tickets ensure requests are documented, prioritized, assigned, and tracked through resolution.

Do not bring computers, tablets, peripherals, or other devices to the IT office without prior approval and scheduling through a support ticket. If hands-on assistance is needed, APDesign IT staff will coordinate a time and location through the ticket process.

APDesign IT is an office and technical workspace, not a walk-up help desk or personal computer repair service. Student-owned devices remain the responsibility of their owners, and hardware repair or warranty work should be handled through the appropriate vendor.

For all K-State eID account issues: password assistance, Duo/Multi-Factor Authentication support, and other university-wide IT services, please contact the K-State IT Help Desk in Hale Library, 2nd floor.